Not all cleaning companies are alike.
There are plenty of maid cleaning services in the Dallas area; and we know you have choices when it comes to housekeeping. That is why our teams strive to offer service that is efficient, on-time, thorough, and reliable. We have been providing professional cleaning services in Collin County for nearly 17 years, building long-term relationships with both clients and staff. (In fact, on our rosters, we still have clients and staff who started with us back in 1999 . Very few home cleaning services can make the same claim.) We take pride in the work we do, and we are dedicated to providing you with the best cleaning service possible.
A maid service that values good communication.
When you call our offices, you speak to an office manager or assistant manager — not an answering service. Should we be on another line when you call, we promise to make your voice mail a priority. If you are unable to call our office staff Monday through Friday, from 9 am to 5 pm, we have convenient website options for after-hours communication: request an estimate, request a schedule change, provide special instructions, update your profile, and customer feedback. Also, you are welcome to contact the owner/founder at the office.
We are a cleaning company you can depend on.
Our housekeeping teams are licensed, insured, and trustworthy.
We never hire contractors, and we handle all payroll taxes.
We always arrive to clean your home on the appointed day.
We let you know when we break or damage something, and we make it right.
If you have a complaint or concern, we listen and we correct the deficiency.
We solicit your feedback and work to exceed your expectations.
We strive to offer a 200% job guarantee.
Our maid service comes with a 200% guarantee.
You’ve heard it before – the 100% satisfaction guarantee. But we bet you’ve never heard our home cleaning policy: 200% satisfaction guarantee. So, what does it mean, you ask? It’s simple. Should you have a concern with the cleaning service you have received, we will work with you to make it right.
Here’s the procedure:
Call us within 24 hours of your cleaning and provide us with details of what was not cleaned to your expectations.
We will schedule a re-cleaning appointment at no cost to you on the following business day. Our team will return to your home and address the areas of concern.
After the re-cleaning, if you still have concerns regarding the cleaning, we will meet with you in your home to review your issues.
Our goal is to exceed your expectations – the first time around!
Do you like what you’ve read? Please contact us!