Apartment Cleaning

Payment is due at the time of service. We accept cash, personal check, visa and mastercard. We do not accept american express. 

For clients who wish to set up recurring payment with their bank’s auto-pay feature, please be sure to schedule checks to arrive at the office before or on the day of service. It is our policy to keep a credit card on file to guarantee your cleaning appointment.

Arrange automatic credit card billing for future cleaning service by enrolling in our credit card payment plan. Click here to download the credit card enrollment form. 

Please note that cleaning  and janitorial services are taxable services. We will add 8.25% state tax. check out the link cleaning and janitorial services (94-111) for more info.

Due to using a third-party credit card company we will charge a 3% convenience fee. Ach payments will be charged a 1% transaction fee (max$10) on each transaction.

You have several options to make your payment and save these fees. We accept cash, check, venmo payment @kas-cleaning and zelle under 214-773-0683 and cash.app  $kascleanings.

The cost to clean your home is based on the size of your house or business. A cleaning team is generally comprised of three members.

What if i reschedule my routine cleaning?

If you are set up for weekly, biweekly, or monthly cleaning and you skip a cleaning, the next time we go clean your rate will change. This means that our weekly customers that skip a cleaning will have to pay the biweekly rate. 

The biweekly customers that skip a cleaning will pay the monthly rate and for our monthly customers that skip a cleaning we will have an additional charge of $20 if the cleaning is done on the 6th week after the schedule date. 

This does not mean your schedule date will change. After cancellation, your schedule will go back to normal and your rate too.

You may cancel or reschedule. However, please keep in mind that we reserve time in our day to accommodate your cleaning. 

Therefore, we request a 24-hour advance notice to cancel your appointment without penalty. There  is no charge for cancellation made with a 24-hour notice on business days.

However, we charge a $50 fee for cancellation made with less than 24 hours notice. 

The lockout fee is $50 if the cleaning team arrives and you forgot to leave the key. Since this is not our fault and the cleaning crew can’t enter the house, this will be considered a last-minute cancellation.

That we have 2 options:

Hourly rate and flat rate based on the sf of your home or business.

Yes, we provide laundry or dish washing service at this time.

3 hours  minimum required.

Yes, we provide for an additional rate:

• Window Cleaning.
• Power Wash.
• Gutter Cleaning.

Yes, we are fully licensed, and insured.

We treat your home or office with as much care as if it were our own. In the event of a mishap, our cleaning team will leave you a note, and our office manager will promptly contact you to discuss the incident.

We pay the cost of replacement or repair, and we carry insurance for valuable items.

When it comes to items or collections of significant sentimental or monetary value, we ask that clients bring these items to our attention and direct us to avoid cleaning them.

In such cases, we prefer to leave your precious objects undisturbed, rather than risking a mishap.

In addition to valuable items and collections, we avoid cleaning curio cabinet interiors.

We may also avoid cleaning sensitive items such as plasma television screens, computers, other electronic devices, and associated wires or plugs.

At Kas cleaning, we have a 200% satisfaction guarantee. If you are not satisfied with your cleaning for any reason, contact us within 24 hours of service, and we will return the next day at our expense to meet with you, receive your instructions, and correct the problem.

That’s how confident we are that you will love our cleaning.

You may cancel or reschedule. However, please keep in mind that we reserve time in our day to accommodate your cleaning.

Therefore we require a 24-hour advance notice to cancel your appointment without penalty.

There is no charge for cancellations made with 24 hours notice on business days (m-f, 7am-5pm). However, we charge a $30 fee for cancellations made with less than 24 hours notice.

Please note, to avoid a fee, monday clients are required to cancel by 3 pm on the preceding thursday.

Let’s be honest, we like to think that our home doesn’t require deep cleaning but even the tidiest homes can use a good deep cleaning from time to time. We have a very simple test that you can do yourself to determine if your house requires a deep cleaning. It will only take 5 minutes to go around your house and pay attention to the following areas: If your answer is yes to any of the following questions then you need a DEEP Cleaning.

• DO Light fixtures look dull or dirty?
• DO Ceiling fans have a visible layer of dust around the edges?
• Do AC vents have a visible layer of dust ?
• Do baseboards, door panels, window blinds, window sills have a layer of dust build up noticeable to the touch ?
• Do you have Visible cobwebs (rare but it happens)?
• Do Bathroom Shower doors and tile have a white thick film build up soap ?
• Do you have Mildew stains on the corners of the shower or tub?
• Do Kitchen backsplash look dull, greasy stains ?
• Do Kitchen cabinets look greasy and have some stains ?

If you answer yes to 1 or 2 of the above questions congratulations you are a great candidate for DEEP cleaning. The process is more time consuming and requires more work compared to a regular cleaning visit.

Dusting the house First dust with a long duster removing cobwebs, then follow up with hand wiping everything with a washcloth soap and degreaser to remove grime dust and stains. We may need to change the rag off multiple times.

Bathrooms: your shower doors and walls have a white thick film called soap scum and in some rare cases the corners of the shower have mildew stains. Soap scum is an inevitable consequence in a bathroom. This filmy layer hangs onto shower doors, tiles, and faucets, and should be tackled quickly to remove it entirely. Soap scum happens when the fatty ingredients in bar soap react with minerals in water and cling to surfaces, we need to Scrub the areas with a sponge and brush, then rinse and dry thoroughly. Repeat if necessary. We might need to use strong chemicals for deep cleaning.

Kitchen: We will hand wash everything with a mixture of soap and degreaser to remove stains and buildup grease.

After the deep cleaning is complete you will need to get on our schedule for weekly, biweekly or monthly cleaning visits, we guarantee your house will not need another deep cleaning as long as you stay on a consistent schedule because we will make sure everything gets cleaned and dusted on every single visit, the difference between KAS Cleaning and other cleaning companies is that we do not rotate areas, we clean the whole house on every visit. Call or email to get a quote and let us know what type of cleaning you would like to book.